At codeneev.com, we want you to be fully satisfied with your learning experience. If you’re not happy with your purchase, we offer a 15-day refund policy under the following conditions:
Eligibility for Refund
1. Refund Request Window: You must request a refund within 15 days of your enrollment date.
2. Program Progress: Refunds are only available if you have completed less than 20% of the course content. If you have accessed more than 20%, you will not be eligible for a refund.
How to Request a Refund
Step 1. Send an email to support@codeneev.com OR conatct us using Support Page with your order details and the reason for the refund request.
Step 2. Our team will review your request and process the refund within 3-7 business days if it meets the eligibility criteria.
Non-Refundable Situations
- Refund requests made after 15 days from the enrollment date.
- If you have downloaded program materials (if applicable).
- If you have violated our terms of use or policies.
We are committed to providing high-quality learning experiences, and if you have any issues, please contact our support team—we’re happy to help!
For any questions, reach out to support@codeneev.com.